SILENT DISCO FAQS

Yes – we ask for a deposit of around 30% of the total rental cost to secure your booking. Once that’s paid, your date is confirmed and the equipment is reserved just for you.

The remaining balance is due closer to your event, and we’ll remind you when it’s time to settle up.

Yes – we take a £60 security deposit for our Silent Disco and Karaoke systems, and £100 for our Cinema systems. This is fully refundable and will be returned to you within 10 working days of the equipment coming back to us in the same condition it was sent out in.

We’ll always let you know when your deposit has been refunded, just to keep things nice and clear.

We get it — accidents happen. If any equipment gets damaged while it’s in your care, just send it back to us and we’ll inspect it. If it’s something we can repair, we’ll only charge you the repair cost. If it’s beyond repair, then the full replacement fee will apply.

Lost items will be charged at their full replacement retail value. A breakdown of item values is included in your booking confirmation, but if you’d like this sent over separately, just ask — we’re happy to help.

We’re not able to insure the equipment once it leaves our care, so during the rental period, it’s your responsibility to keep it safe. If you’re planning a larger event or are concerned, it might be worth checking whether you’re covered under an existing policy or if short-term insurance is something you’d like to explore.

We’ll always do our bit to pack things securely and provide clear instructions to help avoid any issues.

No, our silent disco transmitters are easy to use and transmit their own UHF licence free radio signal. You do not require any additional equipment to make the system work and our systems can all work completely off grid.

If your phone has a 3.5mm headphone socket then our supplied cables will plug directly into the phone. Otherwise, we supply an Apple lightning to 3.5mm minijack adaptor for Apple devices and a USB-C to 3.5mm minijack socket for Android/other devices. If you would like plug additional devices into the system that requires these adaptors then please let us know.

Yes, absolutely. You can plug pretty much any music device into the silent disco system — phones, laptops, DJ decks, even smart speakers if that’s your thing. If your device has a normal headphone socket then it’s as easy as plugging it in. For everything else, we include USB-C, Lightning and RCA adaptors so you’re covered whichever way you decide to play your tunes.

They usually run for around 8–10 hours on a full charge, so they’ll easily keep going for an evening party. Every headset arrives fully charged — we check them before they leave us — so you’re not faffing with chargers on the night.

The range is up to about 500 metres outdoors and comfortably covers a large hall or house party indoors. Walls and thick old stone buildings can shorten the range a little, but you’d have to be wandering a long way for the music to drop out.

As many headsets as you have. There’s no upper limit from our side — the transmitters can broadcast to hundreds or even thousands at the same time. It scales beautifully for small parties or huge crowds.

Very. Most people have it running in about five minutes. Plug the transmitters in, connect your music devices and switch the headsets on — that’s pretty much it. We’re on hand 24/7 if you want us to talk you through anything.

Yes — that’s the fun part. You’ll have three channels to play with, so you could have a pop playlist on one, a party classics mix on another and someone doing a bit of DJ’ing on the third. Guests switch between them with a button on the headset.

Yes. They’re adjustable and comfy on smaller heads, and schools hire from us all the time. The volume can be limited for safety, too, so nobody gets blasted. Our own daughter could wear them from 2 years old!

We deliver to every corner of the UK. Your system usually arrives a day or two before your event so you’ve got plenty of time to get familiar with it. Collection works the same way in reverse — pop everything back in the box and the courier picks it up.